info@cloud-connect.in
India's 1st licensed B2B Digital Telco  ·  Trusted by 450+ brands
CloudConnect
India's 1st licensed B2B Digital Telco

India's Best Cloud Call Center & AI Voice Bot Solution

Simplify customer communication, automate conversations with AI voice bots, improve CSAT, and ensure business continuity — all from one enterprise-grade platform.

Inbound & Outbound Calls – Hosted PBX
Carrier Redundancy — 99.9% uptime
Call Recording & Live Monitoring
Mobile App for iOS and Android
AI Voice Bot Automation
Toll-free Numbers & International DIDs
Smart Dialers — predictive, auto, click-to-call
CRM & UC Integrations — Zoho, HubSpot & more
Mobile App for iOS and Android
Plans from ₹999/user/month T&C apply
Get Started Today!
450+
Brands
99.9%
Uptime SLA
₹999
/user/month (T&C apply)
Trusted by 450+ brands
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Please note: CloudConnect provides software solutions for setting up your own call center. We do not provide workforce, staffing, or outsourced call center/BPO services.
Trusted by 450+ brands Across India and Abroad
Cyboard
Akash
Naukri
Client Logo
Apollo
99acres
Cyboard
Akash
Naukri
Client Logo
Apollo
99acres
SIP trunking illustration
The Challenge We Solve

Legacy telephony can't keep up with modern business

✕Dependent on a single carrier → single point of failure
✕Hard to scale concurrent channels and DIDs quickly
✕Legacy call center systems with high hardware costs
✕Poor integration with modern CRMs and UC platforms
✕Low agent productivity with manual dialing

CloudConnect combines Cloud Call Center software, Smart Dialers, AI Voice Bots and SIP Trunking into one unified ecosystem.

✓Multi-carrier cloud telephony with 99.9% uptime
✓Predictive & auto dialers for faster calling campaigns
✓Toll-free Numbers & International DIDs, fast provisioning
✓AI Voice Bots for inbound & outbound automation
✓Enterprise-grade security with SBC, TLS & SRTP
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Business Advantages

Everything a modern call center needs, in one platform

01
Unified Communication
Voice, Chat, Video and Team Collaboration in one platform. No switching apps, no missed messages.
02
Hosted PBX Calling
Seamless inbound and outbound calling — no hardware, with IVR, call routing, whisper & barge-in.
03
CRM & UC Integrations
Plug-and-play connectors for Zoho, Salesforce, HubSpot, Microsoft Teams and more.
04
Numbering & DID Management
Local, national & toll-free number provisioning and porting from a centralized dashboard.
05
Mobile-First Access
Make and receive business calls anywhere via mobile and web softphones with full PBX integration.
06
Security & Fraud Protection
SBCs, TLS, SRTP, ACLs and real-time fraud detection safeguard your voice estate.
07
Real-Time Analytics & QoS
Monitor call quality, concurrent channels and performance with intuitive dashboards.
08
Auto Failover & Redundancy
Automatic trunk failover and multi-region redundancy for uninterrupted voice service.
09
Cost Optimization & LCR
Lower termination costs with multi-carrier least-cost routing intelligence.
Why CloudConnect

Why teams choose CloudConnect

India's First Licensed B2B VNO
India's First Licensed B2B VNO
Secure, compliant & carrier-grade SIP trunking
SIP Trunk Provider + Platform
SIP Trunk Provider + Platform
Trunks, DIDs, termination & cloud telephony in one place
Easy Scalability
Easy Scalability
Add concurrent channels and DIDs instantly
Enterprise-Grade
Enterprise-Grade
Carrier-level SLAs and QoS at business pricing
Dedicated 24/7 Support
Dedicated 24/7 Support
Carrier onboarding & technical support, always available
India's 1st licensed B2B Digital Telco (VNO) providing End to End Unified Communications
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CloudConnect v/s Others

Feature / Capability
CloudConnect
Others
License & Compliance
DOT-licensed VNO (Regulatory-grade)
Most lack direct DOT/VNO licensing
Call Infrastructure
Own SIP + number masking, encrypted CDRs
Carrier-dependent; limited control
AI-Powered Voice & Chat Bots
Native AI IVR + Agent Assist Bots
Available but not deeply integrated
CRM & WhatsApp Integration
Deep integrations + custom workflow support
Depends on vendor; often surface-level
Call Routing & Concurrency
Smart routing, high concurrency, redundancy
Can vary; may throttle without notice
Security & Data Privacy
End-to-end control, masked calls, in-country data
Weak control; risk of data leaving India
Customization & APIs
Full API stack + custom voice workflows
Rigid or templated solutions
Client Support
Dedicated solution engineers, fast SLAs
Mixed experience; varies widely
Pricing Transparency
Competitive, enterprise-grade pricing
Inconsistent pricing; hidden costs
Industry Fit
BFSI, Healthcare, Logistics, EdTech, SaaS
General use; lacks vertical depth
License & Compliance
CLOUDCONNECTDOT-licensed VNO (Regulatory-grade)
OTHERSMost lack direct DOT/VNO licensing
Call Infrastructure
CLOUDCONNECTOwn SIP + number masking, encrypted CDRs
OTHERSCarrier-dependent; limited control
AI-Powered Voice & Chat Bots
CLOUDCONNECTNative AI IVR + Agent Assist Bots
OTHERSAvailable but not deeply integrated
CRM & WhatsApp Integration
CLOUDCONNECTDeep integrations + custom workflow support
OTHERSDepends on vendor; often surface-level
Call Routing & Concurrency
CLOUDCONNECTSmart routing, high concurrency, redundancy
OTHERSCan vary; may throttle without notice
Security & Data Privacy
CLOUDCONNECTEnd-to-end control, masked calls, in-country data
OTHERSWeak control; risk of data leaving India
Customization & APIs
CLOUDCONNECTFull API stack + custom voice workflows
OTHERSRigid or templated solutions
Client Support
CLOUDCONNECTDedicated solution engineers, fast SLAs
OTHERSMixed experience; varies widely
Pricing Transparency
CLOUDCONNECTCompetitive, enterprise-grade pricing
OTHERSInconsistent pricing; hidden costs
Industry Fit
CLOUDCONNECTBFSI, Healthcare, Logistics, EdTech, SaaS
OTHERSGeneral use; lacks vertical depth
Pricing

Plans start at ₹999/user/month (T&C apply)

Predictable pricing for SIP trunks, DID provisioning and cloud telephony — scale with usage. T&C apply.

MOST POPULAR
Standard
₹999 /user/mo (T&C apply)
✓Unlimited incoming & outgoing calls
✓Free call recordings
✓Toll-free & DID numbers
✓CRM integrations
✓Real-time dashboards
Get Started Today
Enterprise
Custom
✓Everything in Standard
✓AI Voice Bot automation
✓Dedicated account manager
✓Custom SLAs & carrier onboarding
✓Volume-based pricing
Talk to Sales
Customer Stories

What our clients say

★★★★★
"With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality."
Rahul
Assistant Team Manager, Star Health India
★★★★★
"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time."
Vishal Totla
Co-founder, Shipyaari
★★★★★
"We needed real-time reporting and tracking solutions to manage our workforce. CloudConnect became our savior — their 24/7 support team made a real difference."
Dominic Vijay Kumar
CIO, ART Housing Finance
★★★★★
"CloudConnect has been our telephony partner for 3 years. Their secure platform, seamless integration, and excellent support have elevated our business's productivity."
Vijayshree Kalani
Head of Sales & Marketing, Cyboard School
★★★★★
"CloudConnect has provided reliable solutions for the past three years, helping us offer seamless service to our internal customers and employees."
Hitesh Samvedi
Sr. Vice President, QX Global

Get in Touch with Us

Call us anytime — our team is ready across time zones.

Call Us Anytime
India: +91 82328 23823 UK: +44 7723 851 880 US: +1 5672 536 004
Email Us
info@cloud-connect.in
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