Trusted by 350+ Enterprises Across India and Abroad
✅ Inbound & Outbound Call Center – Handle sales, support, and service calls seamlessly
✅ 99%+ Uptime – Connect with Multiple Telcos
✅ CRM Integrations – Plug & play with Zoho, HubSpot,Salesforce, Bitrix24 & more.
✅ Voice, Chat, Video, Intercom & Collaboration – All-in-one unified platform.
✅ Mobile Application Supported – Your Number Always ON!
✅ Manage Departments, Timings & More from a Web Panel
✅ Advanced Analytics & Reporting – Real-time dashboards, call recordings, and insights.
Missed calls, scattered conversations, disconnected CRMs, and delayed responses frustrate customers and impact revenue.
CloudConnect Cloud Contact Center solution brings everything into one secure cloud platform – unifying inbound & outbound calls, CRM integrations, chat, and collaboration.
With CloudConnect, you stay connected with multiple telcos at the same time, delivering 99%+ uptime. Rarely do we go down — your business is always ON.
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All-in-one platform for Voice, Chat, Video, Intercom, and Team Collaboration.
No switching apps. No missed messages.
Ready plug-ins for Zoho, HubSpot, Salesforce & more.
APIs available for custom tools to streamline workflows.
Auto dialers, campaign management & call routing.
Sticky agents and SLA monitoring ensure better efficiency.
99%+ uptime with multi-telco redundancy and disaster recovery.
Your business stays ON, even during outages.
Add/remove users instantly as your business grows.
Mobile-First Solution → Available on iOS & Android apps.
Add users, configure call flows, and monitor performance – all from a single, easy dashboard.
Eliminate PBX hardware and IT overhead.
Scale up or down while keeping IT investments low.
secure, compliant & reliable
Calls, Chat, Intercom & Collaboration
Add/remove users instantly
Enterprise-Grade Technology at Indian Pricing
Account managers & technical support always available
Choose scalable, predictable pricing that grows with your business – without heavy IT investment.
| Feature | CloudConnect | Others |
|---|---|---|
| Telco Connectivity | Connected with multiple telcos → redundancy & higher uptime | Typically rely on 1–2 telcos |
| Integrations | Supports popular CRMs like Zoho, HubSpot, and APIs. | Limited or manual |
| Omnichannel | Voice, Chat, Intercom & Collaboration in one platform | Voice-only or paid add-ons |
| Devices Supported | Available on iOS, Android, Web & Desktop → true mobile-first | Often laptop/desktop only |
| Uptime & Continuity | 99%+ uptime with auto-failover across carriers | Dependent on single carrier |
| Supervisor Controls | Whisper, barge-in, monitoring | Basic routing |
| Analytics | Real-time dashboards & recordings across mobile + web | Partial visibility |