From understanding your unique business requirements to transforming your communication operations, we are your partners in progress.
We aspire to customise for you enhanced mobile-first UCaaS solutions which will streamline, accelerate, innovate, optimise, and transform your business. That’s why we offer advanced customer service technologies that are transforming how businesses communicate with their clients and customers. Our advanced customer service technologies include AI-powered chatbots that can handle customer inquiries and provide instant responses, reducing wait times and improving customer satisfaction. Additionally, our UCaaS solutions integrate seamlessly with existing business systems, allowing for efficient data sharing and collaboration across departments. With our comprehensive suite of tools, your business will be able to deliver a seamless and personalized customer experience, ultimately driving growth and success.
Meet the powerhouse behind our brilliance! These talented experts together have successfully transformed our vision into the mission.
With over 20 years of experience as a Business Leader in the Indian and International telecom sector, our CEO, Mr. Raman Singh never fails to bring out the best of his innovative thoughts.
Raja Mazumdar, our Sales Head, with over 23+ years of experience in UCAAS, CPaaS, Telecom, and Software sales. Raja is a top-ranked Sales Manager recognised for contributions to record-setting sales figures, territory expansion, and new account development.
Our Chief Product Officer, Mr. Rohit Singh has over 10 years of experience in telecom products and operations. An IITian with sheer knowledge in product management and marketing, he ensures that we deliver high-quality products to our customers.
An experienced network operations professional with over 10 years of experience managing server infrastructure and Cloud Telephony operations, Mr. Mohit Nichaal, Head - Operations Network, is an expert in developing cloud services on major cloud platforms and performing assessments of network configurations.
Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.
"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”
"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."
With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.
"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."
CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.
Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.
Ask us your questions and together we can create a roadmap that will lead you towards achieving your business goals effortlessly.