Auto Dialers enhance agent efficiency by automatically dialing numbers. Progressive Dialers minimise wait time, while Predictive Dialers dial based on available agents for optimised outbound call center operations. Preview Dialers provide agents with detailed customer information before making a call, enabling them to personalise their approach. Voice Broadcasting Dialers are used for mass communication, allowing businesses to deliver pre-recorded messages to a large number of recipients simultaneously.
Types of Autodialers we offer
Predictive Outbound Autodialer
A predictive dialer automates calls, dialing numbers preemptively before agents are free. This strategy maximises efficiency by swiftly moving to the next lead after unanswered calls, ensuring increased talk time and heightened productivity for call centers.Progressive Autodialer
A progressive dialer is an automated system that sequentially dials contacts, avoiding answering machines and busy signals to connect agents with customers. It operates only when an agent is available, dialing one number per agent for increased efficiency.Preview Autodialers
A preview dialer automatically selects a contact based on campaign settings. It presents details to agents who can review contact history and contextual information before deciding to proceed with the call or move to the next number.Automatic Autodialer
In this, you upload a list of numbers to the database, and then the system automatically dials the numbers one by one without any manual effort. After agents finish a call, it is automatically disposed of, and the next call is dialed without any manual interventionManual Autodialer
In this, you upload a list of numbers to the database, and an agent manually dials each number one by one to communicate with customers.What benefits do you get by implementing our Autodialer Software in your business?
Maximised agent efficiency and productivity
Streamlines and automates tasks, allowing agents to focus on high-value activities and increasing their productivity.
Rapid sales response time
Sales inquiries are addressed promptly, ensuring quick and efficient customer service.
24x7 Customer Support
Available round the clock to provide assistance and support to customers whenever they need it.
Makes the sales flow smoother
Optimises the sales process, removing bottlenecks and reducing friction, resulting in a seamless and efficient flow from lead generation to closing deals
Integrates easily with your system
Our solution is designed to seamlessly integrate with your existing systems, minimising disruption and maximising efficiency.
Fully compliant with the federal regulations
Adheres to all federal regulations, ensuring that your business operations are in full compliance and minimising the risk of penalties or legal issues.
What Our Clients Say
Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.
"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”
"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."
With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.
"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."
CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.
Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.
Get in touch with us
Ask us your questions and together we can create a roadmap that will lead you towards achieving your business goals effortlessly.
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