Manage multiple chats, create personalized dialogues, automate responses in WhatsApp’s trusted space

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Experience seamless real-time communication and enhanced customer engagement with CloudConnect's WhatsApp Business API, taking your business connectivity and responsiveness to new heights. WhatsApp Business API is a free-to-use application programming interface that assists businesses in managing and automating their conversations on WhatsApp, enabling them to seamlessly reach a broad global audience.

Why Choose Our WhatsApp Business API for Unparalleled Excellence?

Group Messaging
Group Messaging
The API supports messaging to individual users as well as sending messages to groups of users. This can be useful for broadcasting information or updates to a larger audience.

WhatsApp Broadcast & Retargeting
WhatsApp Broadcast & Retargeting
WhatsApp API facilitates broadcasting messages to a large customer base and retargeting those who have previously interacted with the business.

Share Rich Media Messaging
Share Rich Media Messaging
Effortlessly share rich media like images, documents, videos, audio messages, and more via WhatsApp, ensuring a quick and seamless experience.

Message Delivery Status
Message Delivery Status
Businesses can receive delivery receipts for messages, allowing them to track the status of messages sent to users.

Teamwork
Teamwork
With WhatsApp Business APIs, many agents can work together, sharing tasks and collaborating for a better understanding of the customer journey. This results in providing more personalized support and improved services to customers.

Benefits

Enhanced Customer Engagement

WhatsApp is a widely used messaging platform, and integrating the API of whatsapp allows businesses to engage with customers on a platform they are familiar with. This can lead to higher customer engagement and interaction.

Scalability

The API for WhatsApp Business is designed to scale with business needs. As customer interactions grow, businesses can seamlessly expand their usage of the API to accommodate increased demand.

Privacy

End-to-end encryption and the business account verification process ensures users can only receive WhatsApp messages from legitimate and secure sources.

Two-way messaging capabilities

Due to its widespread use and familiarity, WhatsApp offers two-way messaging capabilities, creating an opportunity for meaningful conversations between customers and businesses. This makes it possible to engage in genuine dialogues with customers through the platform

Establish Brand Connections

The WhatsApp Business API creates a platform where your brand can shine with authenticity and uniqueness, cultivating connections that resonate and are easily identified

Unlock the potential of our WhatsApp API Business designed exclusively for departments

Marketing

Effortlessly send personalized promotions to a wide audience, expanding your reach. Boost sales opportunities by sending targeted post-purchase messages, strategic prompts, and attractive loyalty offers. Connect instantly with interested leads who respond to promotions, delivering engaging content like special offers, invitations, and timely updates. Upgrade your marketing approach with smart automation and personalized engagement.

Customer Support

Streamline your support for quicker and more effective assistance by reducing your Turnaround Time (TAT) with intelligent, automated, and personalized responses. Send confirmations, reminders, and post-purchase messages effortlessly. Enhance Customer Satisfaction (CSAT) scores by facilitating a smooth agent handover for complex queries, triggered when a business responds to a customer inquiry.

Utility

Offering streamlined transactional communication, our API’s ensures timely updates on crucial information like order statuses, and billing reminders. Customers have the flexibility to opt to receive real-time order tracking updates via WhatsApp, ensuring transparency and enhancing the overall shopping experience with professionalism and efficiency

What Our Clients Say

Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.

Vishal Totla
Dominic Vijay Kumar
Rahul
Vijayshree Kalani
Hitesh Samvedi
Satish Saini

"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”

Vishal Totla
Vishal Totla Co-founder of Shipyaari

"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."

Dominic Vijay Kumar
Dominic Vijay Kumar CIO of ART Housing Finance

With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.

Rahul
Rahul Assistant Team Manager of Star Health India

"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."

Vijayshree Kalani
Vijayshree Kalani Head of Sales & Marketing of Cyboard School

CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.

Hitesh Samvedi
Hitesh Samvedi Sr. Vice President of QX Global

Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.

Satish Saini
Satish Saini Excitel

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