A virtual number is a cloud-based telephone or mobile number that allows you to make and receive calls anywhere in the world. Unlike usual mobile numbers, virtual numbers are not in a SIM card and are issued online. Virtual phone system often comes with advanced features such as call forwarding, voicemail transcription, and analytics, making them a powerful tool for businesses to enhance their communication capabilities. With the rise of remote work and global connectivity, virtual numbers solutions have become increasingly popular and are expected to continue to play a significant role in international communication.
Dynamic features to transform your communication experience for business success
Intelligent Call Routing
Ensure effective call distribution by routing incoming calls to the appropriate department or individuals, hence improving efficiency and customer satisfaction.
IVR System Integration
Streamline customer interactions with Interactive Voice Response, offering a personalised and automated experience while saving time for businesses and customers.
SMS Gateway Integration
Improve communication channels by easily integrating SMS, providing businesses with a dynamic platform for contacting and connecting with clients.
Business Call Recording & Insights
Gain useful insights into client interactions, maintain quality control, and use recorded conversations for employee training and process development.
Bring Your Own Number
Maintain brand consistency and awareness by using your own company number, which builds trust and familiarity among your customers.
Monitor In Real-Time
Stay on top of communication dynamics with real-time monitoring, allowing businesses to handle concerns quickly and streamline operations.Know how virtual numbers are beneficial for your business
Run Your Business Seamlessly with Your Personal Number
Easily perform business operations using your personal phone number, delivering a smooth and integrated management experience for better productivity.
Cost-Free Business Launch
Establish your business without the burden of setup expenses, allowing for a smooth start and effective resource allocation.
Beyond a Digits
A powerful business tool that is more than just a number, providing customised solutions to improve and optimise your operations.
Informed Decision-Making with Call Tracking Dashboard
Empower your company strategy by gaining important details from our user-friendly call-tracking dashboard, which enables data-driven choices and better customer interactions.
Expand Your Reach Effortlessly Across Geographies
Increase your company's global footprint by interacting easily with clients anywhere, promoting growth and accessibility.
Simplify Communication with Dual Numbers on One Device
Improve communication efficiency by seamlessly handling two numbers on a single device, resulting in simplified interactions that increase productivity and convenience.
What Our Clients Say
Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.
"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”
"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."
With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.
"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."
CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.
Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.
Get in touch with us
Ask us your questions and together we can create a roadmap that will lead you towards achieving your business goals effortlessly.
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