We provide a robust and flexible infrastructure that aligns with the dynamic needs of modern businesses. Our integration-friendly international BPO calling solution improves customer interaction and provides real-time reporting and analytics for better business decisions. Our real-time reporting and analytics empower you with valuable insights into customer behaviour, allowing you to make data-driven decisions that drive business growth. And with our flexible pricing options, you can tailor our services to fit your budget and goals. Experience the power of our infrastructure and take your business to new heights.

Features that make our product stand out in the market

Global Virtual Mobile Numbers
Global Virtual Mobile Numbers
By providing access to global virtual numbers, businesses can establish a local presence in multiple countries, which not only builds trust among customers but also facilitates smoother communication by eliminating international call charges and language barriers.

Multi-Language Support
Multi-Language Support
Our cloud telephony solutions for international BPOs offer multi-language support, allowing effective communication with customers in their preferred language. This personalized approach enhances customer experience, increases customer satisfaction, and improves overall business reputation.

Scalability
Scalability
The flexibility of our solutions allows businesses to easily expand operations or adapt to seasonal fluctuations without any disruption. This seamless scalability ensures that international BPOs can meet growing demands and maintain high levels of customer service.

Unified Communication Platform
Unified Communication Platform
The integration of various communication channels, such as voice and SMS, into a unified platform streamlines operations for international BPOs. This consolidated approach enhances efficiency, simplifies management, and enables real-time collaboration and information sharing among teams.

Voice and Data Integration
Voice and Data Integration
International BPO solutions in cloud telephony seamlessly integrate voice and data applications. This allows businesses to leverage the power of both forms of communication, enhancing productivity and efficiency. Whether it is CRM integration, cloud-based productivity tools, or custom applications, businesses can streamline their workflows and maximise their return on investment.

Some use cases for your better understanding

Customer Support Centers

In customer support centers, international BPO solutions provide round-the-clock assistance to customers, ensuring their issues are resolved quickly and efficiently. This helps improve customer satisfaction and loyalty.

Sales and Telemarketing

For sales and telemarketing, cloud telephony enables businesses to easily manage and track their sales calls, monitor performance, and automate processes, leading to increased productivity and higher conversion rates.

Language Translation Services

In language translation services, BPOs leverage their multi-language support feature to accurately translate documents, websites, and other content, bridging the language barrier and enabling effective communication between clients and their target audience in different regions.

Teleconferencing and collaboration

Teleconferencing and collaboration tools facilitate remote teamwork by enabling video and audio conferences, seamless file sharing, and integration with other business systems, enhancing efficiency and productivity.

What Our Clients Say

Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.

Vishal Totla
Dominic Vijay Kumar
Rahul
Vijayshree Kalani
Hitesh Samvedi
Satish Saini

"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”

Vishal Totla
Vishal Totla Co-founder of Shipyaari

"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."

Dominic Vijay Kumar
Dominic Vijay Kumar CIO of ART Housing Finance

With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.

Rahul
Rahul Assistant Team Manager of Star Health India

"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."

Vijayshree Kalani
Vijayshree Kalani Head of Sales & Marketing of Cyboard School

CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.

Hitesh Samvedi
Hitesh Samvedi Sr. Vice President of QX Global

Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.

Satish Saini
Satish Saini Excitel

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