Localised. Customer Centric. Scalable.

Manage & analyse order deliveries, resolve customer issues effectively with multichannel communications platform and efficient IVR workflows, thereby increasing customer satisfaction scores.

Schedule demo

In the world of e-commerce, trust is everything, and the key to building it lies in Effective Communication. By staying in touch with your customers, you demonstrate your commitment and readiness to resolve their issues promptly. Imagine addressing customer concerns with a single call and seamlessly managing their data through e-commerce tools, all while providing a superior shopping experience

Trusted by Leading Companies

Why CloudConnect

Enhance engagement through personalized interactions across channels, streamline processes, adapt to preferences, and enjoy efficient, personalized communication for meaningful connections.

Comprehensive Communication Services

Streamline your communication channels with CloudConnect’s comprehensive suite of services. From voice and video to messaging and collaboration, our unified platform simplifies and boosts operational efficiency for businesses.

 Anywhere Access

Make your smartphone a business phone - Whether you are in a meeting, traveling, or simply away from your desk, our mobile app keeps you connected and in control of your business communications.

Easily Scalable

CloudConnect empowers businesses to scale their communication resources as per requirements, providing businesses with the flexibility to grow and adapt without the limitations of physical infrastructure

24/7 Availability & Support

CloudConnect’s dedicated and reliable customer support provides prompt assistance in resolving any issues or inquiries, ensuring a smooth communication experience for your business.

Advanced API Stacks

CloudConnect’s advanced integrations empower businesses to seamlessly integrate popular business applications for smooth data exchange and centralized communication management thus boosting productivity, saving time, and enhancing performance.

Global Technology (Now in India)

Elevate your business communication with CloudConnect’s advanced cloud telephony platform, offering cutting-edge features, scalability, robust security, advanced call routing, and real-time analytics for driving success.

Discover transformative E-commerce innovation, boosting business efficiency, and advancement

CoalShastra

CloudConnect's agile solution played a pivotal role in supporting our rapid team expansion and growing customer base. With this versatile platform, we achieved the seamless management of customer interactions and streamlined backend monitoring, all within a unified interface.

  • Unified Interface for calls, recording, management, and analytics – all integrated into a single software.
  • Telephony seamlessly integrated into your existing CRM, effectively addressing ongoing communication challenges.
  • Highly adaptable and scalable, tailored to your unique needs.
  • Significant reduction in response times, enhancing overall efficiency

Ambrane

CloudConnect's integrated platform was instrumental in addressing our challenges related to seamless business communication. It enabled us to effectively track and monitor calls across different locations, significantly reducing the risk of losing crucial customer and agent data over time. CloudConnect played a pivotal role in enhancing customer management efficiency and elevating our overall business communication system.

  • Unified Interface for calls, recording, management, and analytics – all integrated into a single software.
  • Telephony seamlessly integrated into your existing CRM, effectively addressing ongoing communication challenges.
  • Highly adaptable and scalable, tailored to your unique needs.
  • Significant reduction in response times, enhancing overall efficiency
  • Instant updates on call statuses are available through the self-care portal.
  • Make business calls using your smartphone or WebRTC for added convenience.
  • Hassle-free and user-friendly setup with no need for hardware.
  • Access call recordings effortlessly.
  • Save on installation and maintenance expenses by eliminating the need for equipment.

Get in touch with us

Ask us your questions and together we can create a roadmap that will lead you towards achieving your business goals effortlessly.

Call Us 24x7

Get Social With Us

Mail Us

info@cloud-connect.in

What Our Clients Say

Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.

Vishal Totla
Dominic Vijay Kumar
Rahul
Vijayshree Kalani
Hitesh Samvedi
Satish Saini

"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”

Vishal Totla
Vishal Totla Co-founder of Shipyaari

"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."

Dominic Vijay Kumar
Dominic Vijay Kumar CIO of ART Housing Finance

With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.

Rahul
Rahul Assistant Team Manager of Star Health India

"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."

Vijayshree Kalani
Vijayshree Kalani Head of Sales & Marketing of Cyboard School

CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.

Hitesh Samvedi
Hitesh Samvedi Sr. Vice President of QX Global

Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.

Satish Saini
Satish Saini Excitel

Trusted by Leading Companies