A dynamic technology that enables seamless real-time communication through high-quality video, voice, and data sharing. With its advanced features and user-friendly interface, it has become an essential tool for businesses, educational institutions, and even personal use. Whether it's conducting online meetings, delivering presentations, or simply staying connected with loved ones, this dynamic technology has truly transformed the way we communicate. Its versatility and reliability make it an indispensable asset in today's fast-paced digital world.

But, first of all, let’s learn “What is WebRTC?”

Web Real-Time Communication or WebRTC calling solution improves the web browsing experience by enabling direct real-time communication between browsers. It facilitates secure peer-to-peer media exchanges, including video, voice, and generic data, utilising input devices like webcams and microphones. This empowers developers to create robust voice and video communication solutions. The technology is supported on modern browsers and native clients across major platforms.

Loaded with features like

Call Control

Call Control allows users to actively control their calls within the WebRTC system, including functions like starting, adjusting, and ending calls

PSTN & Normal Calls

Enables smooth integration of traditional telephone networks (PSTN) and contemporary voice calls through the WebRTC framework.

Real-Time Dashboard

It offers real-time visibility and management of active calls, allowing for immediate supervision and adjustment.

Call Recording

It allows for the recording and retention of spoken discussions for future use or examination.

Call Center Metrics

Provides a wide range of metrics to assess and enhance the efficiency of call centers operating in the WebRTC ecosystem.

Call Termination On SR/VI

Allows efficient call termination using Speech Recognition (SR) and Voice Identification (VI) technologies.

Text to Speech

Converts text input into spoken words, enhancing accessibility and communication options.

Global Audio Conferencing

Supports worldwide audio conferencing, facilitating collaboration across geographical boundaries.

CRM integration with API

Seamlessly integrates with Customer Relationship Management (CRM) systems via an Application Programming Interface (API).

Connect across networks, browsers, and devices

Enables universal connectivity, allowing seamless communication across diverse networks, browsers, and devices.

LOADED WITH FEATURES LIKE

Features collectively contribute to creating a robust and engaging platform that caters to the needs of its users while providing a seamless and secure experience.

Save Cost

Minimises expenses by providing a cost-effective communication solution without the need for additional infrastructure or services

Communicate Easily

Facilitates effortless and straightforward communication, fostering seamless interactions between users through its user-friendly design.

Easy Configuration

Simplifies the setup process, allowing users to easily configure and implement WebRTC for their communication needs without extensive technical complexities.

Doesn’t require third-party components or plugins

Operates independently, eliminating dependencies on external components or plugins, ensuring a streamlined and self-contained communication platform.

Multiple media streams

Supports the simultaneous transmission of various media types, including audio and video streams, enhancing the richness and versatility of communication experiences.

Operational flexibility

Provides operational adaptability, allowing users to integrate and customise WebRTC seamlessly into their existing systems, ensuring flexibility in deployment and use.

What Our Clients Say

Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.

"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”

Vishal Totla Co-founder of Shipyaari

"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."

Dominic Vijay Kumar CIO of ART Housing Finance

With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.

Rahul Assistant Team Manager of Star Health India

"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."

Vijayshree Kalani Head of Sales & Marketing of Cyboard School

CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.

Hitesh Samvedi Sr. Vice President of QX Global

Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.

Satish Saini Excitel