Enterprises rely on outbound calling to drive sales, collections, and customer engagement, but poor connection, inconsistent identity, and regulatory risks often hold campaigns back.
CloudConnect’s Outbound Calling delivers a reliable, compliant, and scalable platform that enables businesses to reach more customers, increase efficiency, and ensure consistent brand trust.

Capabilities That Power Smarter Conversations

Automated Dialling

Select predictive, progressive, or manual dialling modes to match your campaign objectives. CloudConnect ensures optimal agent utilisation and maximises customer connect rates.

Caller ID Personalisation

Leverage customised local caller IDs to establish familiarity and improve customer response rates, strengthening brand credibility during outreach.

Regulatory Compliance

Stay aligned with DoT and TRAI guidelines. CloudConnect enables enterprises to run large-scale campaigns confidently while maintaining full compliance and governance.

Real-Time Analytics

Track campaign performance with live dashboards and detailed reports. Gain insights into call volumes, connect ratios, and conversions to optimise strategies and improve ROI.

Business Impact You Can Rely On

Expanded Reach

Connect with a wider audience in less time, enabling sales and collections teams to achieve higher efficiency and throughput.

Improved Conversions

Personalised caller IDs and structured campaigns increase answer rates and engagement, resulting in better customer acquisition and retention outcomes.

Enhanced Productivity

Automated workflows reduce manual effort, allowing teams to focus on meaningful conversations and high-value opportunities.

Data-Driven Decision Making

Actionable analytics empower enterprises to refine outreach strategies, measure results, and continuously improve performance.

What Our Clients Say

Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.

"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”

Vishal Totla Co-founder of Shipyaari

"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."

Dominic Vijay Kumar CIO of ART Housing Finance

With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.

Rahul Assistant Team Manager of Star Health India

"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."

Vijayshree Kalani Head of Sales & Marketing of Cyboard School

CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.

Hitesh Samvedi Sr. Vice President of QX Global

Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.

Satish Saini Excitel