Say goodbye to juggling multiple apps, telcos, and disconnected tools.
With CloudConnect UCaaS (Unified Communications as a Service), your business gets a single cloud-based solution that unifies Voice, Chat, Intercom, Video & Collaboration.
Experience 99%+ uptime, enterprise-grade security, and 24/7 availability – all while lowering costs and scaling effortlessly as your business grows. CloudConnect UCaaS also provides advanced analytics and CRM integrations, giving you deep insights into workforce productivity, customer experience, and business performance.
Features That Make Us Stand Out!
These features collectively create a robust platform for seamless, secure, and scalable communication.
One number for all inbound & outbound calls
Single Business Identity
Skill-based, time-based, and sticky-agent routing
Smart IVR & Call Routing
Your number always ON, from anywhere
Mobile & Web App
Salesforce, Zoho, HubSpot, Freshdesk & more
CRM & API Integrations
Improve efficiency & accountability
Auto Dialer & Call Recording
Track sales, support, and delivery teams
Real-Time Analytics & Dashboards
Video, audio & web conferencing
Virtual Meetings & Collaboration Tools
ISO 9001 & 27001 certified, SRTP/ZRTP compliant
Enterprise-Grade Security
Why is CloudConnect UCaaS Beneficial for Your Business?
Business Continuity
UCaaS ensures business continuity with multi-telco redundancy and disaster recovery. Calls reroute seamlessly to available devices during outages, guaranteeing uninterrupted communication.
Scalability & Flexibility
Scale instantly with a “one call away” switch mode to add users, departments, or call flows. UCaaS grows with your business without complex hardware upgrades.
Advanced Features and Integrations
From auto-dialers to analytics dashboards, UCaaS integrates directly with CRMs and business apps, streamlining workflows and improving efficiency.
Security & Reliability
Hosted on Tier-4 data centers, CloudConnect delivers 99%+ uptime and unmatched reliability. Encryption protocols and compliance (TRAI, DoT, ISO certifications) ensure your business stays secure.
Mobility and Remote work enablement
Keep remote, field, and office teams aligned with UCaaS mobile & web apps. Empower employees to stay connected and productive from anywhere.
Cost Optimisation
Reduce expenses by eliminating PBX hardware, IT overhead, and multiple telcos. CloudConnect UCaaS offers predictable, subscription-based pricing – starting at ₹699/user/month.
Enhanced Collaboration & Customer Centric
UCaaS enables omnichannel engagement (Voice, WhatsApp, Email, Chat, Social). Auto-attendants, IVR, and unified dashboards improve both collaboration and customer satisfaction.
Simplified Management
A simple web admin panel helps you manage users, departments, call flows, and performance – without requiring technical expertise.
Exploring Impact Across Leading Industries
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FMCG
Reduce missed calls, capture every lead with call recordings, and enhance customer satisfaction with 24/7 greetings & remote working capabilities.
Logistics
Improve adaptability, flexibility, and decision-making in supply chain operations. UCaaS enables better tracking, collaboration, and scalability for growing logistics firms.
Healthcare
Deliver exceptional patient care with secure, reliable, and scalable communication. UCaaS empowers healthcare providers with omnichannel engagement and remote accessibility.
Education
Handle admission season chaos with smart IVR routing and CRM integration. UCaaS streamlines inquiry management and improves student/parent experience.
Trusted by Leading Companies
Hundreds of enterprises across industries trust CloudConnect UCaaS to simplify communication, reduce costs, and empower teams.
Trusted by Leading Companies
What Our Clients Say
Firsthand insights are extremely helpful as they offer direct and authentic perspectives from customers who have implemented our products and services into their businesses.
"CloudConnect worked wonders for our sales team and partners with their telephony and trackability solutions, eliminating any further wastage of valuable time”
"We needed real-time reporting and tracking solutions to manage our workforce and get a better grip on our business. CloudConnect became our savior and provided exactly what we needed to manage our business communication. Their 24/7 customer support team made a real difference."
With CloudConnect, we are able to terminate calls of our on-premise calling solution, leading to a 30% reduction in call expenses while maintaining service quality.
"CloudConnect has been our telephony partner for 3 years and their secure platform, seamless integration, and excellent support have elevated our business's productivity and satisfaction. We highly recommend working with them."
CloudConnect has been providing us with reliable solutions for the past three years. The platform has been stable and has helped us offer seamless service to our internal customers/employees.
Excitel is proud to be partnered with CloudConnect as they have been an invaluable partner in our journey to enhance our communication capabilities . Their cloud telephony solution, serving as an aggregator for our softphone, has revolutionized our voice capabilities.
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